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Support
Experience world-class customer service with our dedicated VIP support team
Choose Your Preferred Method
Multiple ways to reach our VIP support team - all designed for your convenience
Quick Contact & Fast Response
Get instant help through our live messaging platforms.
WhatsApp Support
Usually responds within 5 minutes
Chat with our support team instantly. Perfect for quick questions and real-time help.
Premium Benefits:
- Instant messaging
- Screen sharing support
- Voice messages
- File sharing
Telegram Support
Direct support
Get direct support via Telegram for quick assistance and updates.
Premium Benefits:
- Direct support
- Quick responses
- Technical assistance
- File sharing
Email Support
For detailed inquiries or if you prefer email.
Email Support
Response within 2-4 hours
Send us a detailed message and we’ll reply with a comprehensive answer.
Perfect for:
- Detailed responses
- Technical documentation
- Account management
- Billing inquiries
How We Can Help
Our team is ready to assist you with any of the following:
Setup & Installation
- Device setup assistance
- App installation guide
- Network configuration
- First-time setup walkthrough
Technical Support
- Streaming quality issues
- Connection problems
- App troubleshooting
- Performance optimization
Account & Billing
- Subscription management
- Payment assistance
- Plan upgrades/downgrades
- Billing questions
General Inquiries
- Service information
- Channel availability
- Feature explanations
- Pre-sales questions
Quick Answers
Find answers to our most frequently asked questions.
On WhatsApp, we typically respond within 5 minutes. On Telegram, support is available 24/7. For email, expect a reply within 2-4 hours.
Yes. We offer free setup assistance for all devices and will guide you step-by-step via WhatsApp or email.
Our support team speaks English. We’re happy to help in your preferred language.
Absolutely. Our team can help with streaming quality, connectivity, app issues, and performance optimization.